You may feel anxious when you first phone us. It takes courage to call. Our volunteers are well qualified and experienced and well aware of the difficulties faced by callers and will treat you with respect. You will not be persuaded to talk if you do not want to say too much. Take your time and say as much or as little as you wish. You can always call again.
Leicester Rape Crisis exists to support women and girls who have experienced rape, sexual assault or childhood sexual abuse.
We offer the following services:
The helpline is the first point of contact, whether you just want to talk to someone or to arrange to visit our Centre for a support session or counselling.
We are here to listen and support you and to give information and advice about the services we offer. The helpline is available Monday to Friday between 10am and 4pm and on Wednesdays and Thursdays from 10 a.m. until 8pm. At all other times there is a 24hour answer phone and if you leave a message including a first name and telephone number someone will return your call. We do not identify ourselves to anyone else answering your telephone and our number cannot be traced by a call-back service.
You can arrange to come in and talk with someone informally on a weekly basis. This is not counselling; this is helping you to find practical ways of looking after yourself. You can be helped to fight any feelings of isolation and this gives you an opportunity to meet someone you can talk to face-to-face in a safe place.
We can also refer you to other organisations if our service is not the most appropriate one for you.
Whatever your reasons for coming for your first visit, we are here to support you in a safe, non-judgmental environment. This is not always possible with family and friends. You can then decide whether you wish to continue meeting on a regular basis.
Women are not automatically placed on a waiting list. Your needs will be assessed and then you may be invited to begin support sessions or, if more appropriate to your needs, wait for counselling. Entering a counselling relationship can take courage. Initially counselling can be painful or disturbing, but can prove to be rewarding. Sessions are usually on a weekly basis when the counsellor uses her skills to help you work through and find ways of dealing with your problems and painful feelings.
Counselling is not about giving advice, telling you what to do or making decisions for you. It is to enable you to do these things for yourself.
We work to BACP ethical guidelines and the counsellor and client will agree a contract for an initial period of time. We do not charge our clients, but as we are a charity and our counsellors are qualified specialists, who all give their time voluntarily, any donations given to the Centre are very welcome.
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